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remote assistance

Remote Assistance – VNC and your Firewall

Remote Assistance – VNC and your Firewall

Check the Personal Firewall settings on the PC (it may block the incoming ports that are used by VNC). If the PC is behind a router or firewall, you may need to enable port forwarding. The picture below shows port

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Remote Assistance – VNC

Remote Assistance – VNC

The setup of a PC for Remote Assistance becomes alsmost as important as a good backup policy. Although granting access to your system may create security threats, temporary connections can be made without too many compromises. VNC is a good

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Remote Assistance – the easy way with Microsoft (XP and Vista)

Remote Assistance – the easy way with Microsoft (XP and Vista)

To offer remote support you may use the Remote Assistance built in with XP and Vista. In this example an XP PC requested the assistance from a Vista PC. First, make sure remote assistance is enabled: check the configuration settings

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Remote Assistance – TeamViewer

Remote Assistance – TeamViewer

Remote Assistance the easiest way with TeamViewer (XP, Vista and MacOS) To offer remote support over the Internet for users at home behind firewalls and/or NAT routers, you may use the Remote Assistance software. Follow the steps below to download

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