Check the Personal Firewall settings on the PC (it may block the incoming ports that are used by VNC). If the PC is behind a router or firewall, you may need to enable port forwarding. The picture below shows port
The setup of a PC for Remote Assistance becomes alsmost as important as a good backup policy. Although granting access to your system may create security threats, temporary connections can be made without too many compromises. VNC is a good
To offer remote support you may use the Remote Assistance built in with XP and Vista. In this example an XP PC requested the assistance from a Vista PC. First, make sure remote assistance is enabled: check the configuration settings
Remote Assistance the easiest way with TeamViewer (XP, Vista and MacOS) To offer remote support over the Internet for users at home behind firewalls and/or NAT routers, you may use the Remote Assistance software. Follow the steps below to download