Check the Personal Firewall settings on the PC (it may block the incoming ports that are used by VNC). If the PC is behind a router or firewall, you may need to enable port forwarding. The picture below shows port
Remote Assistance – VNC
The setup of a PC for Remote Assistance becomes alsmost as important as a good backup policy. Although granting access to your system may create security threats, temporary connections can be made without too many compromises. VNC is a good
Remote Assistance – the easy way with Microsoft (XP and Vista)
To offer remote support you may use the Remote Assistance built in with XP and Vista. In this example an XP PC requested the assistance from a Vista PC. First, make sure remote assistance is enabled: check the configuration settings
Remote Assistance – TeamViewer
Remote Assistance the easiest way with TeamViewer (XP, Vista and MacOS) To offer remote support over the Internet for users at home behind firewalls and/or NAT routers, you may use the Remote Assistance software. Follow the steps below to download